Duke Quality System Training for Leaders (Session B)

March 5, 2026

This course focuses on the principles and tools to support a culture of Performance Excellence. Continuous improvement is essential for fostering innovation, increasing operational efficiency, and enhancing organizational performance. By addressing gaps in knowledge and skills, this course aims to empower leaders to drive sustained improvement within their teams and organizations.

Target Audience

Allied Health Professionals

Nurses

Nurse Practitioners

Physicians

Physician Assistants

Learning Objectives

Discussing Performance Excellence & Shingo Principles

Reviewing why continuous improvement is essential to delivering quality healthcare 

Discussing a ‘new way’ of thinking and problem solving

Course summary
Available credit: 
  • 2.50 AMA PRA Category 1 Credit(s)™
  • 2.50 ANCC
  • 2.50 Attendance
  • 0.25 IACET CEU
  • 2.50 JA Credit - AH
Registration Opens: 
03/05/2026
Registration Expires: 
03/04/2027
Activity Starts: 
03/05/2026 - 1:00pm EST
Activity Ends: 
03/05/2026 - 4:00pm EST
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Edward Cooner, MD

Elizabeth Howe

Priscilla Putnam

Jennifer Simmers

Kelly Kilgore

Emma Nelson

James Feldmann

Ria Costant

Tammy Berry, RN

Alice Cooper, NP

 

AMA PRA Category 1 Credit(s)

ANCC

Attendance

IACET CEU

JA Credit - AH

Available Credit

  • 2.50 AMA PRA Category 1 Credit(s)™
  • 2.50 ANCC
  • 2.50 Attendance
  • 0.25 IACET CEU
  • 2.50 JA Credit - AH
Please login or register to take this course.