We have all heard that change is the only constant, and the last three years has proven to be no exception. The delivery of health care today looks little to nothing like it did prior to the pandemic. MetroHealth, a long-standing champion and national model for TeamSTEPPS, combined a renewed focus on core organizational values with intentional investment in individual caregivers to ignite the change needed to carry them into the future. Utilizing key TeamSTEPPS tools, MetroHealth championed the “small wins” that would lead to large gains in both patient safety and staff satisfaction in a post-pandemic world. Get an inside look at how MetroHealth made the cultural shift that is making their TeamSTEPPS deployment timelier and more effective than ever.

Durham, NC 27705
United States
Session date: 
05/10/2023 - 1:00pm to 2:00pm EDT

Please login or register to take this course.
Speaker Name: 
Stacey Booker and Rachael Partridge