2019 Pre-Con: Fostering Resilience to Cultivate Change Workshop
Are you embarking on TeamSTEPPS implementation to improve teamwork, communication, and safety culture? Afraid of overwhelming an already overly taxed team with yet another initiative? Learn how Duke Raleigh, a community hospital undergoing rapid organizational change, gauged departmental readiness for team training and successfully used personal resilience-enhancing activities to positively combat staff burnout. This interactive session will provide opportunities for participants to participate in resilience activities and learn practical tools to engage your team today.
Nurses, physicians, clinical and non clinical staff
Describe the implementation plan utilized for this TeamSTEPPS project.
Share techniques for making resilience intentional to sustain a positive culture.
Discuss the project outcomes and the impact on the elements of safety culture, patient experience, and the employee experience.
- 3.75 ACPE - Pharmacist
- 3.75 ACPE - Pharmacy Technician
- 3.75 AMA PRA Category 1 Credit(s)™
- 3.75 ANCC
- 3.75 Attendance
- 0.40 IACET CEU