Clinical Challenge in Surgery: Communication Skills for Difficult Conversations

Your patient was in a terrible car crash and is currently intubated with multiple traumatic injuries that will need surgery. Family has just arrived and all they’ve heard is that he has a broken leg. How do you share this serious news with family? What do you do when they become angry, cry or bombard you with questions that you don’t have answers to? Join the surgical palliative care team from the University of Washington as we role play a difficult conversation with a standardized patient. We will identify common challenges that arise and discuss key skills to navigate these situations.

Target Audience

  • Nurses
  • Nurse Practitioners 
  • Physicians
  • Physician Assistants

Learning Objectives

  • Identifying common pitfalls encountered during difficult conversations
  • Learning how to synthesize complex medical information and construct a succinct headline statement to deliver a digestible take-home message
  • Developing skills to respond to emotional cues using empathetic statements
Course summary
Available credit: 
  • 0.75 AMA PRA Category 1 Credit(s)
  • 0.75 ANCC
  • 0.75 Attendance
  • 0.75 JA Credit - AH
    • 0.75 Approved for AMA PRA Category 1 Credit(s)
Registration Opens: 
07/15/2024
Registration Expires: 
07/14/2026
Rating: 
0
Durham, NC 27705
United States
  • Dr.Katie O'Connell
  • Dr. Ali Haruta 
  • Dr. Lindsay Dickerson
  • Dr.Virginia Wang
  • AMA PRA Category 1 Credit(s)
  • ANCC
  • Attendance
  • JA Credit - AH

Available Credit

  • 0.75 AMA PRA Category 1 Credit(s)
  • 0.75 ANCC
  • 0.75 Attendance
  • 0.75 JA Credit - AH
    • 0.75 Approved for AMA PRA Category 1 Credit(s)
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