Duke Quality System Training for Leaders Fall 2026 (Session A)
This course focuses on the principles and tools to support a culture of Performance Excellence. Continuous improvement is essential for fostering innovation, increasing operational efficiency, and enhancing organizational performance. By addressing gaps in knowledge and skills, this course aims to empower leaders to drive sustained improvement within their teams and organizations.
Target Audience
Allied Health Professionals
Nurses
Nurse Practitioners
Physicians
Physician Assistants
Learning Objectives
Understanding Performance Excellence & Shingo Principles
Grounding Learners to why continuous improvement is essential to delivering quality healthcare
Describing a ‘new way’ of thinking and problem solving
Edward Cooner, MD
Elizabeth Howe
Priscilla Putnam
Jennifer Simmers
Kelly Kilgore
Emma Nelson
James Feldmann
Ria Costant
Tammy Berry, RN
Alice Cooper, NP
AMA PRA Category 1 Credit(s)
ANCC
Attendance
IACET CEU
JA Credit - AH
Available Credit
- 3.00 AMA PRA Category 1 Credit(s)™
- 3.00 ANCC
- 3.00 Attendance
- 0.30 IACET CEU
- 3.00 JA Credit - AH
- 3.00 Approved for AMA PRA Category 1 Credit(s)™

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