How to Facilitate Difficult Conversations

March 20, 2025

This course addresses the difficult conversations that routinely arise with end of life care. Participants will practice identifying the emotions that are present with difficult conversation topics, and then learn and practice responding to the underlying emotions with empathetic responses.

Target Audience

Allied Health Professionals

Fellows

Nurses

Nurse Practitioners

Physicians

Residents

Learning Objectives

 

Recognizing emotional cues including verbal/nonverbal expressions and those sounding like cognitive questions.

Naming several kinds of empathic responses that can be used to respond to emotion and practice their use.

Recognizing the value of asking permission before sharing cognitive information; practice the use of this skill.

Course summary
Available credit: 
  • 1.50 AMA PRA Category 1 Credit(s)™
  • 1.50 ANCC
  • 1.50 Attendance
  • 0.15 IACET CEU
Registration Opens: 
03/20/2025
Registration Expires: 
03/19/2026
Activity Starts: 
03/20/2025 - 8:30am EDT
Activity Ends: 
03/20/2025 - 10:00am EDT
Add to calendar: 
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Jonathon Fischer MD

Perry Pike, Chaplain, MDiv, MA, BCC

Krystle Schmidt, BSN, RN; RN Educator

David Fisher, MD, Hospice Medical Director

Christie Smith, LCSW, APHSW-C; Assistant Director Family & Volunteer Services

Lindsey Jackson, MSN, BSBA, FNP-C, RN, CCM

AMA PRA Category 1 Credit(s)

ANCC

IACET CEU

Available Credit

  • 1.50 AMA PRA Category 1 Credit(s)™
  • 1.50 ANCC
  • 1.50 Attendance
  • 0.15 IACET CEU
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