Pre-Conference Session 2: Lean Strategy Deployment for High-Performing Teams

San Diego, CA US
June 20, 2018

How do you integrate TeamSTEPPS with lean quality improvement?

Lean is a culture and management system used to align people with purpose and process to improve workflow, teamwork, and satisfaction. Lean tools empower people to standardize work, decrease errors, and improve efficiency. TeamSTEPPS provide communication and leadership tools to apply lean strategies.

Through games, simulations, and discussions, we will demonstrate how lean strategy deployment can lead to high-performing teams. Participants will also experience a gameplay of “Friday Night at the ER” to apply systems thinking to tackle quality improvement challenges. The game involves multiple hospital departments and is appropriate for all healthcare providers, quality improvement personnel and hospital leadership.

Who Should Register: This workshop is best suited for those who have a good understanding of the TeamSTEPPS tools, and is suitable for participants who are seeking to hone their process improvement and leadership skills. Please note that this is not a session to learn TeamSTEPPS as a model – but to learn how to integrate lean and TeamSTEPPS to quality improvement.

Target Audience

Interdisciplinary team members (physicians, nurses, pharmacists, pharmacy technicians, allied health professionals, non-clinical and administrative professionals, etc.) who already have good understanding of TeamSTEPPS tools and skills.  

All target audience members are eligible to receive continuing education credit (Joint Accreditation (JA) credit hours, upon successful completion of the learning activity, and end-of-activity evaluation.  No certificates of attendance are awarded for this course.

Learning Objectives

At the conclusion of this activity, learners will be able to:

  • Demonstrate integration of lean and TeamSTEPPS to quality improvement.
  • Discuss strategies that lead to high-performing teams.
  • Utilize simulation/gameplay to apply systems thinking.
Course summary
Available credit: 
  • 3.75 ACPE - Pharmacist
  • 3.75 AMA PRA Category 1 Credit(s)
  • 3.75 ANCC
Registration Opens: 
06/20/2018
Registration Expires: 
06/19/2019
Activity Starts: 
06/20/2018 - 8:00am
Activity Ends: 
06/20/2018 - 12:00pm
Rating: 
0
Manchester Grand Hyatt
1 Market Place
San Diego, CA 92101
United States

Jay Bhatt, DO, MPH, MA, FACP

President, Health Research & Educational Trust (HRET)

Senior Vice President and Chief Medical Officer, American Hospital Association (AHA)

Chicago, IL

Chris Hund, MFA

Director of Quality

Health Research & Educational Trust (HRET)

American Hospital Association (AHA)

Chicago, IL

Jen Braun, MPH

Senior Program Manager

Health Research & Educational Trust (HRET)

American Hospital Association (AHA)

Chicago, IL

Abra Evensky, MA

Program Specialist

Health Research & Educational Trust (HRET)

American Hospital Association (AHA)

Chicago, IL

Kyle Rehder, MD, FCCP

Physician Quality Officer

Duke University Health System

Duke Patient Safety Center

Associate Professor of Pediatrics

Duke University School of Medicine – Department of Pediatrics

Pediatric Critical Care Medicine Specialist

Duke University Medical Center

Durham, NC

Maria Grella, PharmD

Coordinator, Clinical Pharmacy

Northwell Health

Great Neck, NY

Bill Gordon, DMin, MDiv, BS

Instructor – Interprofessional Studies, Pre-Professional Health Sciences, Biomedical Sciences

Rosalind Franklin University of Medicine and Science

College of Health Professions

North Chicago, IL

Lori Thuente, PhD, RN

Interprofessional Education Specialist

DeWitt C. Baldwin Institute for Interprofessional Education

Rosalind Franklin University of Medicine and Science

College of Health Professions

North Chicago, IL

Scott Rothenberg, BS

Community Engagement Specialist

DeWitt C. Baldwin Institute for Interprofessional Education

Rosalind Franklin University of Medicine and Science

College of Health Professions

North Chicago, IL

Available Credit

  • 3.75 ACPE - Pharmacist
  • 3.75 AMA PRA Category 1 Credit(s)
  • 3.75 ANCC

Accreditation Period

Registration Opens: 
06/20/2018
Registration Expires: 
06/19/2019
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