TeamSTEPPS Master Training Course is a 2-day, live course. Participants will experience and learn the TeamSTEPPS fundamentals, as well as the skills required to train and coach their own staff.

The TeamSTEPPS Master Training Course is a highly-interactive course and content is based on a framework of four teachable-learnable core teamwork skills: Communication, Leadership, Situation Monitoring and Mutual Support.

By the end of this TeamSTEPPS Master Training Course, all participants will become TeamSTEPPS Master Trainers, who are knowledgeable regarding TeamSTEPPS and the application of the tools and staregies they can use to improve patient safety and the delivery of safe and efficient care within their unit, division or department.

TeamSTEPPS Master Trainers will be able to perform site assessments; determine performance gaps; pitch the need for TeamSTEPPS to their leadership; and coordinate and facilitate the implementation of TeamSTEPPS within their respective organizations.

Who Should Register: There are no requirements in order to attend this pre-conference session. While anyone with a desire to understand the relationship between team dynamics and patient safety is welcome, this is an intermediate level course and participants should have basic working knowledge of TeamSTEPPS tools and concepts. This workshop is particularly suited for those who wish to improve their knowledge and application of TeamSTEPPS tools in resolving conflict that is threatening the team dynamic.