Duke Medicine Faculty Professionalism Training
January 31, 2014 to February 1, 2014
Although many features distinguish a profession, one of the most important is responsibility for addressing “unnecessary variation,” including the conduct of its members. Unfortunately, leaders of health care institutions often do not have training in or strategies for promoting professionalism and professional accountability, and addressing behaviors that undermine a culture of safety. Without the proper tools, health care professionals seemingly tolerate a certain amount of unprofessional/unsafe behavior in their institutions. Behaviors that undermine a culture of safety by healthcare professionals is first and foremost a threat to quality of care and patient safety, while also affecting staff morale and increasing cost burdens to a healthcare organization. This seminar will acquaint organizational leaders with tools, strategies, and skills to address unnecessary variation, including behaviors that undermine a culture of safety, providing a comprehensive plan adaptable to all healthcare organizations. Furthermore, the methodology presented is an essential component of a plan to address The Joint Commission’s July 2008 Alert, Behaviors that undermine a culture of safety (http://www.jointcommission.org/assets/1/18/SEA_40.PDF).
- Identify the relationships between behaviors that undermine a culture of safety and suboptimaloutcomes.
- Describe the identification of a range of behaviors that undermine a culture of safety and describe a “professional accountability pyramid”.
- Describe/Articulate the essential elements of an organizational infrastructure for addressing behaviors that undermine a culture of safety.
- Describe/Discuss pertinent legal precedents before taking action in addressing barriers to a culture of safety.
Medical Center Board Room
Durham, NC 27705
- 10.00 AMA PRA Category 1 Credit(s)™
- 10.00 Attendance